Gully11 (“we”, “us”, “our”) operates the Gully11 mobile application and related services (“Service”) for local cricket players and clubs in India. This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Information we collect
Information you provide
- Mobile phone number for OTP sign-in and account verification
- Profile details: name, cricket role, batting and bowling style, club affiliation
- Content you submit: challenges, match results, club activity, and messages within the app
- Support requests sent to us by email or in-app contact
Information collected automatically
- Device identifiers, app version, operating system, and crash/diagnostic logs
- Usage data such as screens viewed, features used, and interaction timestamps
- Approximate or precise location when you grant location permission (to find nearby players, clubs, and matches)
2. How we use your information
- Create and manage your player profile and club participation
- Authenticate you via OTP and keep your account secure
- Show nearby players, challenges, clubs, and leaderboard rankings
- Calculate reputation scores (e.g. Gully Score) and verified club status
- Send service-related notifications (match updates, challenges, account alerts)
- Improve app performance, fix bugs, and prevent fraud or abuse
- Comply with applicable law and respond to lawful requests
3. Legal basis (where applicable)
We process personal data as needed to perform our contract with you (providing the Service), with your consent (e.g. location), and for legitimate interests such as security and product improvement, consistent with Indian law including the Digital Personal Data Protection Act, 2023.
4. Sharing of information
We do not sell your personal information. We may share data with:
- Other users, as part of your public or club-visible profile and match activity
- Service providers (hosting, analytics, SMS/OTP delivery) under confidentiality obligations
- Authorities when required by law or to protect rights, safety, and integrity of the Service
5. Data retention
We retain information while your account is active and for a reasonable period afterward for legal, security, and backup purposes. You may request deletion as described in our Account & Data Deletion policy.
6. Security
We use administrative, technical, and organizational measures to protect your data. No method of transmission or storage is completely secure; please use a strong device lock and report suspicious activity to privacy@gully11.com.
7. Children
Gully11 is not directed at children under 13. We do not knowingly collect personal data from children under 13. Contact us if you believe a child has provided information.
8. Your rights and choices
- Access, correct, or update profile information in the app
- Withdraw location permission in device settings
- Opt out of non-essential notifications in app settings
- Request account or data deletion (see Account Deletion)
- Contact us to exercise privacy rights applicable in India
9. International transfers
Data may be processed on servers located in India or other countries where our providers operate, with appropriate safeguards where required.
10. Changes to this policy
We may update this Privacy Policy. We will post the revised version on this page and update the effective date. Continued use after changes constitutes acceptance where permitted by law.
11. Contact
Questions about privacy: privacy@gully11.com
General support: Contact page